How to Contact Us

If you're interested in using our services or are having any difficulties ordering your home testing kits or condoms we'd love to hear from you, use the email address on our General Contact page.

If you're here to find out how to get to our offices or need help getting to the Pitstop Walk-In clinic, please see the map below and our Find Us page.  

If you've had a text message asking you to call us, or you want to talk to someone about your sexual health or get test results, please call using the telephone number on the Results / Calling Us page. 

If you're having problems registering on the site, have a complaint or are experiencing problems with our service, please use the email address on our General Contact page, providing your telephone number and we'll contact you as quickly as we can.  

Finally, if you need to speak to any other department or have an interest in other aspects of our work, please use our main office telephone number to get in touch with us, or use the link to the METRO Charity website from our General Contact page.